What do property management companies do?

You don’t have to deal with the headaches and hassle of property management and maintenance, let the haus & haus experts take care of it all.

There’s hardly been a better time to own a property in Dubai – the market saw an impressive upward trajectory in 2024 following continued demand and increasing global interest. But if you’re managing a rental home, the process of property management maintenance can be seriously time consuming and requires ongoing attention.

What is property management?

Property management involves a third party maintaining a property's condition and ensuring tenant satisfaction. Rental property owners typically hire property management companies in Dubai to oversee daily operations and address tenant concerns. These companies manage various property types, such as single family homes, vacation rentals, condos, apartments, mobile home communities and office or retail spaces.

Real estate property management companies, like the expert team at haus & haus, handle all aspects of a rental property, including marketing vacancies, signing leases, collecting rent and arranging repairs. Hiring a property management company can greatly benefit a rental portfolio, leading to the question: what are the responsibilities of a property management company?

What are the responsibilities of a property management company?

If you have other commitments or multiple properties, you can soon feel like your life’s not your own – all made even worse if you reside overseas. That’s why so many investor landlords choose to work with property management companies to hand over the day-to-day admin and operations,

Louisa Bridge, Head of Property Management at haus & haus summed up the importance of the service, “Not only does property management ensure a home is well maintained, but it deals with tasks like drafting, signing and renewing leases and arranging for any necessary repairs. Most importantly the team will stay informed about Dubai's intricate landlord-tenant laws and regulations to make sure clients face no issues. It’s an all-encompassing service.”

Wondering about the advantages and disadvantages of using a property management company? Let’s explore the benefits first...

Advantages of using a property management company

You get a dedicated Account Manager

For landlords who don't live near their rental property in Dubai and especially those who live in other countries, handing over the property’s management and maintenance to a dedicated Account Manager means you can sit back and relax, no matter what else you’re doing or what time zone you’re in.

Having one point of contact is also good for getting expert advice from someone who has likely dealt with every possible scenario and who has their finger on the pulse of any market shifts. What could be better?

You can avoid all the admin stress

From finding and screening reliable tenants with good rental histories and financial stability to collecting and banking rental cheques, the admin side of being a landlord can be a real pain in the neck, especially when dealing with late payments or disputes.

An experienced Dubai property management team will take care of it all – ensuring you receive payments on time, while handling any issues that arise.

You get help with the legal stuff

Renting a property in Dubai involves various legal and regulatory aspects unique to the UAE. A local property management company will be well -versed in local real estate laws, any housing regulations and eviction procedures etc., helping you navigate these complex legal issues and ensuring compliance.

And in the unfortunate event of a dispute with your tenant, property management and maintenance companies can act as intermediaries, working to find fair and reasonable solutions that benefit both parties.

Marketing and promotion of property for rentals

There’s no point having a fab property to rent if no one knows about it. One major USP of haus & haus is that we have a large network of contacts and one of the biggest real estate marketing teams in Dubai to attract potential tenants quickly, reducing vacancy periods.

From slick videos and stunning photography to social media promotion and other cross channel advertising, getting your property ‘out there’ is all taken care of.

You can utilise other company departments

If you use the services of a well -established Dubai real estate company like ours, as well as getting all your property management and maintenance issues taken care of you suddenly have access to a range of other departments. We’re a one stop shop for things like Home maintenance, Sales, Off Plan and Leasing – you name it, we probably do it.

You have time to expand your portfolio

Another major upside for landlords who own multiple properties and are keen to add to their portfolio is that hiring a property management company suddenly frees up a lot of time to scale up. And with Dubai’s real estate market as hot as it is right now, this could prove highly lucrative.

Want to learn more? Tune in to our Dubai Real Estate Unplugged podcast episode: All about Property Management for an insightful conversation with our in haus experts.

Considerations when using a property management company

Choosing the wrong property management partner can lead to unexpected fees, inconsistent maintenance standards and slow communication, which can ultimately affect your rental income and peace of mind. That’s why it’s essential to select a team with proven expertise, transparent processes and a strong track record in Dubai’s unique market. With haus & haus, you benefit from our rigorous vetting of contractors, clear fee structures and a dedicated account manager who keeps you informed every step of the way.