Shaimaa Osman
Position:Customer Experience Manager
Languages spoken:English, Arabic
Born in the UAE, Shaimaa graduated in Business Administration and Finance in Dubai. She decided to challenge herself and pursue a career in customer experience using her strong interpersonal skills and knowledge of business structures.
Shaimaa applied her talents in the beauty industry and quickly worked her way up to a management position. After a few years, she joined haus & haus as a customer experience manager, ensuring an outstanding level of support for all haus & haus clients.
Fluent in Arabic and English, Shaimaa's goal is to communicate effectively with customers, understand their needs and provide viable solutions.
What clients say about Shaimaa
We've been unlocking opportunities for our clients for over 10 years – here are some of their stories.
More ReviewsJ Middle
26 November 2024
Shaimaa and Chiara from customer care department are the most understanding and caring customer care representatives I have ever experienced anywhere. Shaimaa sets her standards high in the level of care for Haus & Haus customers receive. This can be shown by her whole department professiona...
Alessandra Monittola
22 May 2024
I had a great experience with Haus & Haus group! Fatima waa very helpful, professional, kind and I will definetly recommend them to all my friends and family! Thank you!
SK NA
22 September 2023
I would like to thank Ms. Shaimaa for her continuous assistances. She’s always there when you need help. Thanks a million for a job well done.
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