Shaimaa Osman

Position:Customer Experience Manager

Languages spoken:English, Arabic

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Born in the UAE, Shaimaa graduated in Business Administration and Finance in Dubai. She decided to challenge herself and pursue a career in customer service using her strong interpersonal skills and knowledge of business structures.

Shaimaa applied her talents in the beauty industry and quickly worked her way up to a management position. After a few years, she joined haus & haus as a customer service manager, ensuring an outstanding level of support for all haus & haus clients.

Fluent in Arabic and English, Shaimaa's goal is to communicate effectively with customers, understand their needs and provide viable solutions.

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We've been unlocking opportunities for our clients for over 10 years – here are some of their stories.

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sean thompson
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Haus and Haus and in particular Shaimaa helped me navigate a tricky admin issue relating to a rental property with absolute professionalism. Really appreciated her going above and beyond what would have normally been required so that I had a positive outcome.

Alessandra Monittola
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I had a great experience with Haus & Haus group! Shaimaa and Fatima were both very helpful, professional, kind and I will definetly recommend them to all my friends and family! Thank you!

greeshma murali
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Excellent service , very prompt response to any query.